State Farm® Insurance Agent Clinton Coble

"Since no one in the office can be responsive, I figure I’ll leave my concern here

I’ve accrued THREE noncompliance fees from my leasing office because State Farm agents say that they follow my request to update the additional interests address so that I may upload it to my e-premium link.

I’ve emailed them the correct address as well as remained on the phone with them (multiple agents, multiple times) as they go through the process of correcting the document .

The greatest insult as a 7+ year customer is the multiple emails that go unanswered.

I reached out in July after being sent an “updated” declaration page to let them know that the document was still in error and did not reflect the correct address.

No response. That was July 9th. AFTER we had done the process via phone.

I followed up August 3 after getting another noncompliance fee of $25. No response. I called August 4 and the agent who I spoke with went into my file and noticed I was right- the document had not been updated

Then I had to be on hold for 20 minutes while she tried to generate a new declaration page with the correct address- a process I swear I’ve done at least 4 times now. Another promise that it will be rectified but not much to say about the multiple unanswered emails.

No offers to cover the noncompliance fees that are a result of not having an updated document. No explanation as to why my emails attempting to get ahead of the noncompliance fees go ignored. And barely an apology for the inconvenience and frustration.

This is strike 2. Strike 3 and I’m finding another insurance agent.

Now I won’t drop names here, but anyone who cares about their business and how it’s being represented should have a meeting with their team."

"I really could not have figured out how to make that Drive Safe and Save beacon work without her her help! Great job!"

"Great customer service the young lady that assisted me was superb"

"Excellent"

"Great service!"

"So far it's good! They gave me a great discount to get started"

"I love you guys"

"A great office to work with! Always very helpful!"

"This is my first experience with insurance related things on my own, and I couldn't be happier with the experience provided to me. Everyone I talked to was so kind and knowledgeable and trustworthy. I wasn't really sure what I was getting myself into, but Haley really helped me figure out what was the best course of action for my situation. Highly recommend!"

"Jared was great to work with. He explained everything very clearly, and was able to save me a significant amount of money!"

"Jared was very helpful and helping me understand what coverage I have."

"Morgan was great on the phone and answered all my questions."

"Clinton Coble was fantastic super nice and helped me save so much money on my insurance almost 50% very thankful thank you so much."

"Friendly and professional! Morgaen is a superb representative for your company!"

"Morgaen was peasant to work with while I was getting my insurance set up!"

"Haley was fantastic, she had great explanation of policy n benefits. Was very informative. Was very helpful. Kudos to ya Haley!!!!!"

"I'm really glad to be back with a insurance company I trust. Better rates than the other company's. I like being able to actually go to the office and talk to someone face to face. Hailey is a joy to speak with. Very nice and professional!"

"Fast and Excellent Service All Questions Answered!"

"Jared was great!! My insurance went from $152 a month to $70 a month!! I highly recommend Jared!!!"

"I have had a great experience with State farm after switching from progressive. They have made everything super convenient for me when buying a new vehicle and swapping policies from old to new, and also dropping policies that I no longer need. They are quick and efficient in providing quotes for upgrades and adding new services as well before just tacking it on. 10/10 will be continuing to use State Farm."

"Morgaen is really great! One of the best agents I have ever worked with. Always there to answer any questions and very personable."

"Clinton Coble State Farm Agents are always very courteous and helpful. I am pleased to have them handle my insurance needs."

"Jared was great in getting us set up."

"Best customer service"

"Great experience 🙏 morgaan Grimes
Helped me with all my insurance needs , home and auto ! Thank you ! I couldn't ask for a more calm and no drama transition from my old home and auto insurance to state farm insurance 🙏 it was easy with the greatest customer service ! Again I thank Morgaan Grimes for the best customer service ! My transition was smooth because of Morgaan Grimes 🙏💯"